CRM

[Marquetta]

Stands for Customer Relationship Management. This is a business term that started somewhere in the deep abyss of the IT (Information Technology) world. CRM refers to solutions and strategies for managing businesses relationships with customers. (I suppose thats why they call it customer relationship management). With the advent of Web retailing, companies have found it hard to develop relationships with customers since the e-commerce interface is so impersonal. After all, dont you miss the firm handshake and sparkling smile of the salesperson who just sold you the most expensive computer system in the store? Well, whether or not you miss the personal experience of the retail store, the goal of CRM is to give you that feeling when you buy products over the Internet. When it comes to CRM, customer service is the number one priority. Yes, all companies seem to make that claim, but when online businesses create CRM models, it really is the case.

[Donald Trump]

Easily manage customer information, connect your entire workforce, simplify repetitive tasks, and deliver insight and recommendations. A software product by Bigdbiz Solutions

[Monty]

Customer relationship management solution that helps businesses identify leads, schedule appointments, track sales orders, and more. A software product by Gsm Plus Infotech

[Marquetta]

abbreviation for customer relationship management